Sounds like your shop, not a bot
Natural replies, real follow-ups, and memory of what the customer already asked — in Bangla, English or Banglish, in your shop's own voice.
About tormoose
Tormoose means watermelon in Bangla. In a country where it's summer most of the year, it's what you reach for when everything feels too hot and too much — which is how a busy inbox feels.
Why it exists
Most online sellers in Bangladesh run their business through a Facebook page and an inbox. Every order starts as a message — “price?”, “size ache?”, “delivery koto?” — and every unanswered message is a sale that goes to whoever replied first.
Owners answer hundreds of these by hand, hire people who leave after a few months, and still lose customers at midnight, mid-rush, or after a post goes viral.
We're building TorMoose to take that load: an AI sales agent that answers instantly, knows your catalog and stock, takes the order, and tells you what customers actually wanted.
TODO founder note: who you are, why you started, one real story from a seller.
What makes it different
Natural replies, real follow-ups, and memory of what the customer already asked — in Bangla, English or Banglish, in your shop's own voice.
Prices in taka, cash-on-delivery and bKash conversations, delivery zones, Eid rushes. TorMoose is made in Dhaka for the way F-commerce actually works.
When a customer is upset or a question needs a person, TorMoose says so, hands over, and tells you why — instead of guessing.